Responsible Gambling at Cashy Casino

Gambling is entertainment, not a source of income. Casino Cashy provides the tools to help you stay in control of your time and spending, and free, confidential support if things stop feeling like entertainment. This page covers the tools available in your account, the warning signs worth paying attention to, and where to find independent help.

Tools to Stay in Control

Every tool below is available directly from your account settings — no need to contact support to activate them. The table shows what each one does and how quickly it takes effect:

Tool	What It Does	Takes Effect
Deposit Limits	Cap how much you can deposit daily, weekly or monthly	Decreases: instant. Increases: after a cooling-off period and email confirmation
Loss Limits	Cap how much you can lose over a set period; gambling pauses when reached	Instant
Wagering Limits	Cap the maximum amount you can wager per bet (excludes sports betting)	Instant
Session Timers	Set a maximum session length; the session ends automatically when time is up	Instant
Reality Checks	Get a pop-up reminder of time and money spent at set intervals during play	Instant
Cooling-Off	Suspend deposits and promotions temporarily; withdrawals remain available	Instant, lasts 1 week to 6 months
Self-Exclusion	Fully disable your account; no deposits, withdrawals or promotions during the period	Instant, from 6 months up to 5 years or permanent

Reducing a limit or starting a cooling-off period or self-exclusion always takes effect immediately. Increasing a deposit limit, on the other hand, requires a short cooling-off window and email confirmation before it applies — this delay is intentional and cannot be bypassed by contacting support.

Once you set a deposit limit, cooling-off period or self-exclusion, Cashy stops sending you bonus offers and promotional emails immediately — not at the end of the current campaign, and not after a review. A player who has asked for a break shouldn’t have to keep saying no to offers.

Signs Gambling May Have Stopped Being Fun

It’s worth pausing and checking in with yourself if any of the following sound familiar:

Chasing losses after a bad session, hoping to win them back.
Gambling with money set aside for bills, rent or other essentials.
Finding it hard to stop, even when a session is going well.
Thinking about gambling frequently outside of actual play.
Hiding how much time or money you’re spending from people close to you.

None of these are character flaws — they’re signals worth acting on. If any of them feel familiar, the tools above are a good starting point. If they’ve already gone further than that, the organisations below can help.

Self-Assessment

If you’re not sure where you stand, ask yourself these questions honestly:

Have you ever lost time from work or study due to gambling?
Has gambling ever made your home life unhappy?
Has gambling affected your reputation?
Have you ever felt remorse after gambling?
Have you gambled to get money to pay debts or solve financial difficulties?
Has gambling caused a decrease in your ambition or efficiency?
After losing, have you felt you must return as soon as possible to win back your losses?
Have you ever borrowed money to finance your gambling?

Answering “yes” to even one of these questions doesn’t mean there’s a fixed diagnosis to make — it means it’s worth talking to someone. Support is available below, with no judgment and no prior steps required to access it.

Independent Support Organisations

These organisations are independent of Cashy and offer free, confidential advice — whether or not you play at Cashy:

Organisation	Contact
GamCare	gamcare.org.uk — 0808 8020 133
BeGambleAware	begambleaware.org — 0808 8020 133
Gambling Therapy	gamblingtherapy.org
Gamblers Anonymous	gamblersanonymous.org.uk

UK players can also register with GamStop, the UK’s national self-exclusion scheme, which restricts access across all UK-facing gambling websites at once rather than one site at a time.

Restricting Access with Bet Blocker

If you’re struggling to stay away from gambling sites and apps on your own, Bet Blocker is a free tool that restricts access to gambling platforms — including Cashy — across your devices. It’s independent of any single operator and works even if you’ve already self-excluded elsewhere.

Protection of Minors

Cashy is strictly for players aged 18 and over. This is enforced through identity verification (KYC) before any withdrawal, with no exceptions. Parents and guardians who share devices with minors are encouraged to use parental control software such as CyberPatrol, GamBlock® or Net Nanny to prevent access to gambling sites entirely.

If Someone Else’s Gambling Concerns You

If you’re worried about a friend or family member’s gambling rather than your own, GamCare and BeGambleAware both offer support and guidance for people in that situation too — you don’t need to be the one gambling to reach out.

Questions About These Tools

If you’d like help setting a limit, starting a cooling-off period or self-excluding, contact support at [email protected] or via live chat. Cashy holds a Curaçao gambling licence, and responsible gambling compliance is part of what that licence requires.